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B
 Post subject: Streaming Apps on Android
PostPosted: Sun August 14, 2022 10:49 pm 
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Joined: Wed December 19, 2012 9:53 pm
Posts: 20806
Location: Chapel Hill, NC, USA
So, my phone recently updated, and half my streaming apps aren't working. I wonder if anyone has had this happen before.

I've got a Galaxy XCover Pro.

Netflix: Won't open. I get error code 502.-1006
Hulu: Will open, but when I try to play something, it won't work. I get error code P-DEV302
HBOMax: Just plays a black, silent screen.

Amazon Prime and Disney+ work fine. Everything works correctly on my PC and our Rokus.
I've restarted the phone a few times and reinstalled Hulu/HBOMax. Netflix seems tied to the phone so I can't uninstall it.

Any thoughts? The only Google-able solutions I haven't tried is restarting my router and factory resetting my phone.

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washing machine
 Post subject: Re: Streaming Apps on Android
PostPosted: Mon August 15, 2022 2:45 am 
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Joined: Tue January 01, 2013 11:28 pm
Posts: 14317
Location: Space City
Clear the cache & storage maybe. Food luck

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B
 Post subject: Re: Streaming Apps on Android
PostPosted: Mon August 15, 2022 11:40 am 
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Joined: Wed December 19, 2012 9:53 pm
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How do I do that? None of these apps have that in their settings.

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B
 Post subject: Re: Streaming Apps on Android
PostPosted: Mon August 15, 2022 11:49 am 
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Joined: Wed December 19, 2012 9:53 pm
Posts: 20806
Location: Chapel Hill, NC, USA
Alright. Found the caches via phone settings and reset the phone.

No good.

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Anders
 Post subject: Re: Streaming Apps on Android
PostPosted: Mon August 15, 2022 12:06 pm 
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10Club Complaint Department
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Joined: Fri July 12, 2013 9:11 pm
Posts: 16813
Location: Oslo, Norway
Have you tried freeing up storage? Android phones have issues with proper RAM and storage management. Low internal storage can play a vital role in disabling your ability to download or update new apps.
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B
 Post subject: Re: Streaming Apps on Android
PostPosted: Mon August 15, 2022 12:19 pm 
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Joined: Wed December 19, 2012 9:53 pm
Posts: 20806
Location: Chapel Hill, NC, USA
Looks like I'm using 50/64G. That doesn't seem like too much does it?

I don't know what I'd clear other than pictures.

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