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Anyone have an issue where their smart TV disconnects from the wifi all the time? Solution seems to be to power down for 20-30 seconds, essentially rebooting the TV, and it connects to wifi again.
This is happening on a Samsung Frame, but I’m thinking it may be a modem or wifi issue/setting, as I have another Frame at my other residence that’s never done this!
Manually setting the DNS to a static IP seems to have resolved this, in case it helps anyone else.
The TV doesn’t drop offline while using anymore, and though it will sometimes say it’s disconnected from the internet when turned on, it quickly resolves this and connects on its own. No power down process needed to reconnect.
Please close any open tickets related to this issue.
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spike wrote:
spike wrote:
Anyone have an issue where their smart TV disconnects from the wifi all the time? Solution seems to be to power down for 20-30 seconds, essentially rebooting the TV, and it connects to wifi again.
This is happening on a Samsung Frame, but I’m thinking it may be a modem or wifi issue/setting, as I have another Frame at my other residence that’s never done this!
Manually setting the DNS to a static IP seems to have resolved this, in case it helps anyone else.
The TV doesn’t drop offline while using anymore, and though it will sometimes say it’s disconnected from the internet when turned on, it quickly resolves this and connects on its own. No power down process needed to reconnect.
Please close any open tickets related to this issue.
Anyone have an issue where their smart TV disconnects from the wifi all the time? Solution seems to be to power down for 20-30 seconds, essentially rebooting the TV, and it connects to wifi again.
This is happening on a Samsung Frame, but I’m thinking it may be a modem or wifi issue/setting, as I have another Frame at my other residence that’s never done this!
Manually setting the DNS to a static IP seems to have resolved this, in case it helps anyone else.
The TV doesn’t drop offline while using anymore, and though it will sometimes say it’s disconnected from the internet when turned on, it quickly resolves this and connects on its own. No power down process needed to reconnect.
Please close any open tickets related to this issue.
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